If you’re flying to Melbourne in October 2026, or are heading to the airport to pick up relatives, there’s an important change to keep in mind to avoid staying in the same position. From October 6, 2026, the pick-up and drop-off areas at Terminal 1, Terminal 2 and Terminal 3 of Melbourne Airport will officially be adjusted to a new area called T123 Transport Hub. This is a change that passengers and carriers should be aware of in advance, especially if you’ve been to Melbourne Airport before and are still used to using the old pick-up and drop-off area.
Where is T123 Transport Hub located?
According to new information, the T123 Transport Hub area will serve pick-up and drop-off operations for Terminals 1, 2 and 3. The most important point to remember is that Drop-off and Pick-up are located on two different floors.
| Need | New position |
|---|---|
| 🚗 Drop-off – Drop-off | Level 3 |
| 🧳 Pick-up – Pick-up | Level 2 |
So, if you take your loved ones to the airport, remember to Drop-off at Level 3. On the contrary, if you arrive at the airport flying to pick up relatives, please move to Pick-up at Level 2.
Is the new pick-up and drop-off area free?
Conveniently, the new pick-up and drop-off area at T123 Transport Hub is free of charge. This area is arranged with about 115 pick-up positions and 74 drop-off positions, making traveling at Terminals 1, 2 and 3 more convenient.
If you go to the airport to pick up relatives but they have not yet arrived at the Pick-up area, you can also wait for free for up to 60 minutes at Mercer Drive. However, it is still important to agree in advance with the person being picked up the time and location to meet. The airport is quite large, especially during busy hours, so determining the correct Terminal and pick-up area will help avoid wasting time finding each other.
What should Vietnamese people paying attention to when preparing to go to Melbourne?
If you are preparing to travel to Australia, visit relatives or go to Melbourne in the near future, please save this information before your departure date. Especially if your family has been to Melbourne Airport before, don’t assume that the pick-up and drop-off area will be the same as before.
From October 6, 2026, remember:
- T123 Transport Hub
- Drop-off → Level 3 And Pick-up → Level 2
Updating small changes like this in advance will help make the journey to Australia more convenient, especially for families coming to Melbourne for the first time or with relatives coming from Vietnam. Share this information so that study abroad Vietnamese students and people living in Australia and their families preparing to go to Australia have more practical information to proactively prepare for the trip.
